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Engraving and Cutting Tools.
Engraving, Workholding and Industrial Products.

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2L inc.

4 Kane Industrial Drive | Hudson, MA 01749
Phone: (978)567-8867 | Fax: (978)562-8972
contact@2Linc.com

Made in the USA

General Policies

2L inc. Policies, Terms and Conditions


Ordering Information.
You may order in any of the following ways:

By phone: (978)567-8867
By fax: (978)562-8972
By e-mail: Orders@2Linc.com
By this website: www.2Linc.com
By Mail: 2L inc., PO Box 105, Hudson, MA 01749

All information received is held in the strictest of confidence, and our web site is secure.
Contact us via phone or email regarding any questions.

Information Quality Guidelines & Notice.
2L inc. makes every effort to ensure that the information in this catalog and on our website is accurate. Inadvertent errors of content/links/pricing may occur. If an error is found, 2L inc. will modify our information as quickly as possible. 2L inc. is not responsible for any errors represented or any action taken by our customers based on the information presented.

Prices.
All prices are shown in US Dollars and are as current as possible. However, all prices are subject to change without notice. If a substantial price increase occurs, we will notify you before shipment. Quantity discounts are also available, please call for more information. 2L inc. is not responsible for typographical errors or omissions.

Payments.
2L inc. accepts payment via personal/business checks, Visa, MasterCard, and bank wire transfers (additional fees for wire transfers may apply). Bank wire transfer is the accepted method of payment for all orders outside of the US and Canada. For all orders shipping outside the United States, the customer is responsible for any customs, duties, VAT fees, or any additional fees required by the destination country.

Minimum Orders.
Orders shipping to US and Canada require a $25.00 (USD) minimum order (not including shipping and handling charges). Orders shipping outside of the US and Canada (not including shipping and handling charges) require a $100.00 (USD) minimum order.

Shipping.
Orders are shipped via UPS (including international shipments). Unless specified, the order will be shipped via UPS ground (F.O.B. Hudson, MA). Other shipping methods including UPS Next Day Air, and 2nd Day Air are provided upon request. Most orders of in stock items, received before 3:00 PM, will be shipped the same day. Shipping and handling charges are added to all orders. For shipments outside of the United States, shipping fees will be determined following order placement.

Warranty.
2L inc. warrants that all products are free from defects in materials and craftsmanship, and will conform to the specifications listed. Warranty is limited to replacement or repair of products found to be nonconforming. Software products are not returnable. The Oil Skimmer motor is covered by a 90 day manufacturers warranty. Destruction of the oil skimmer belt by excessive heat or corrosive chemicals is not covered by the warranty. Normal wear of the belt is to be expected and therefore is also not covered by the warranty. The electric vacuum pump is covered by a 90 day manufacturers warranty. Damaged goods, shortages or errors must be reported within 10 days of receipt of order.

Item Availability/Back Order.
We attempt to maintain stock on many of our cutting tools, workholding and industrial items for shipping the same or next day. For pricing and delivery of custom or non-stock items not listed in the catalog, please contact us. Items not in stock may be placed on back order. Back ordered items are not charged for until the time of shipment. All back ordered items are so indicated on your order. Shipping costs will be added to all back orders.

Damaged Shipment.
If you receive an order that is damaged in transit, you must contact the delivering carrier and then notify us so we can file a claim. Save all cartons and packaging material until inspection of damage is made by carrier.

Returns.
Returns are only accepted within 30 days of the delivery of order. Only unused/unopened items may be considered for return. All returns are subject to a 15% restocking fee. Items must be returned in their original packaging with shipping paperwork. Used items and shipping fees are not refundable. No returns will be accepted without advance written consent from 2L inc. with RMA #. Return authorization is required prior to return of items. Contact 2L inc. with any questions.

Privacy Policy.
2L inc. does not obtain personally identifying information about you when you visit our website unless you choose to provide such information to us via online order, email or inquiry. Any information collected within the context of your email inquiry or comment is used only for the expressed purpose of responding to your inquiry or comment. We collect personally identifiable information only if specifically and knowingly provided by you. We do not give, sell, rent or disclose any visitor information in any form to any third parties. We reserve the right to disclose personally identifiable information if requested by a proper and authorized legal authority. A cookie is a small piece of information that is stored by your browser on your computer’s hard drive. 2L inc. may use ‘cookie’ technology in a limited way to track usage throughout our site and process online orders. Most web browsers automatically accept cookies, but you can typically change your browser options to prevent or allow the use of cookies.

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